Audi Q5 Owners & Service Manuals

Audi Q5: Cleaning and care information

When cleaning and caring for individual vehicle components, refer to the following tables. The information contained there is simply recommendations.

For questions or for components that are not listed, refer to an authorized Audi dealer.

Exterior cleaning

Cleaning and care information

Cleaning and care information

a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water

Internal cleaning

Cleaning and care information

Cleaning and care information

a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water

WARNING

The windshield may not be treated with water-repelling windshield coating agents. Unfavorable conditions such as wetness, darkness, or low sun can result in increased glare. Wiper blade chatter is also possible.

Note

  • Headlights/tail lights
    • Never clean headlights or tail lights with a dry cloth or sponge.
    • Do not use any cleaning product that contains alcohol, because they could cause cracks to form.
  • Wheels
    • Never use any paint polish or other abrasive materials.
    • Damage to the protective layer on the rims such as stone chips or scratches must be repaired immediately.
  • Sensors/camera lenses
    • Never use warm or hot water to remove snow or ice from the camera lens. This could cause the lens to crack.
    • Never use abrasive cleaning materials or alcohol to clean the camera lens. This could cause scratches and cracks.
  • Door windows
    • Remove snow and ice on windows and exterior mirrors with a plastic scraper. To avoid scratches, move the scraper only in one direction and not back and forth.
    • Never remove snow or ice from door windows and mirrors using warm or hot water because this could cause cracks to form.
    • To avoid damage to the rear window defogger, do not apply any stickers on the heating wires on the inside of the window.
  • Decorative parts/trim
    • Never use chrome care or cleaning products.
  • Paint
    • To reduce the risk of scratches, the vehicle must be free of dirt and dust before polishing or waxing.
    • To prevent paint damage, do not polish or wax the vehicle in direct sunlight.
    • To reduce the risk of paint damage, do not polish away rust spots.
    • Remove cosmetics and sunscreen immediately - these could damage the paint.
  • Displays
    • To avoid scratches, do not use dry cleaning methods on displays.
  • Controls
    • Make sure that no fluids enter the controls, because this could cause damage.
  • Safety belts
    • Do not remove the safety belts to clean them.
    • Never clean safety belts or their components chemically or with corrosive fluids or solvents and never allow sharp objects to come into contact with the safety belts.

      This could cause damage to the belt webbing.

    • If there is damage to the webbing, the connections, the retractors or the buckles, have them replaced by an authorized dealer.
  • Textiles/artificial leather/Alcantara
    • Never treat artificial leather/Alcantara with leather care products, solvents, floor polish, shoe polish, spot remove or similar products.
    • Have a specialist remove stubborn stains to prevent damage.
    • Never use steam cleaners, brushes, hard sponges, etc. when cleaning.
    • Do not turn on the seat heating to dry the seat.
    • Objects with sharp edges such as zippers, rivets on clothing or belts can cause damage to the surface.
    • Open hook and loop fasteners, for example on clothing, can damage seat covers.

      Make sure hook and loop fasteners are closed.

  • Natural leather
    • Never treat leather with solvents, floor polish, shoe polish, spot remover or similar products.
    • Objects with sharp edges such as zippers, rivets on clothing or belts can cause damage to the surface.
    • Never use steam cleaners, brushes, hard sponges, etc. when cleaning.
    • Do not turn on the seat heating to dry the seat.
    • To help prevent the leather from fading, do not leave the vehicle in direct sunlight for long periods of time. If leaving the vehicle parked for long periods of time, you should cover the leather to protect it from direct sunlight.

Tips

  • Insects are easier to remove from paint that has been freshly waxed.
  • Regular waxing can prevent rust spots from forming.

Placing your vehicle out of service

If you would like to take your vehicle out of service for a longer time, contact your authorized Audi dealer or qualified repair facility. They will advise you of important measures, such as corrosion protection, maintenance and storage procedures.

Also follow the information about the battery.

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